Fine No1 Guard Metal Universal

Refunds and Exchange.

If for any reason you are not completely delighted with your purchase, we will happily accept a return for an exchange or full item refund if the items have not been used.

Returned items must be received within 14-days of receipt for UK orders and within 30 days of receipt for international orders.

If we send you the wrong item.

We're really sorry if we've made a mistake with your order. Please send us a message so we can fix this for you right away.

How to repackage items.

- Please handle and repackage the items with care. Any merchandise returned must be received back in its original condition, original packaging, undamaged, unused, free of marks and hair

- Please email us at info@paradigmsalons.co.uk

- We always recommend returning your items via a recorded service as we unfortunately can't be held responsible for any items that do not reach us.

Shipping Fees.

We regret to inform you that any  shipping fees are non-refundable, unless the error was made on our part. In the rare event that you do receive an imperfect item, please do contact us at your earliest convenience. In such an event, we prefer to remedy on a case-to-case basis to ensure the best customer service and overall satisfaction.

 

Please allow up to 14 working days for your parcel to be returned to Paradigm - Male Image. We will send you a confirmation email receipt once your return has been refunded. If you haven’t heard any communication from us after the 10 working day timescale, please contact our customer care team with your order number and details of the items returned.
If you've returned more than one order in the same parcel, please allow 72 hours for all your returns to be completed.